- Budget car rental san diego airport location drivers#
- Budget car rental san diego airport location license#
Pros: There was NOTHING to like, horrible experience with Avis. Now, I’m out $171 because of missing information and being told I could get my money back when apparently I can’t. However, I called and was told “well our policy is you need an additional credit card, so you will not be refunded, is there anything else I can do for you”. The agent told me I could call the customer service hotline and get a refund do to the situation. I was not told this beforehand, so I didn’t bring a credit card with me.
Budget car rental san diego airport location license#
When I arrived to the rental office, however, I was told that because I used my international license that I would have to do a second deposit of $250 but it would have to be via credit card. I called ahead of time to ensure I would be able to make a reservation and was told by customer service that I would.
Budget car rental san diego airport location drivers#
Makes me reconsider my choice in travel apps.Ĭons: I’m a US born citizen, living overseas (military), and needed to use my military USAREUR license as well as my international drivers license as my US was stolen (stolen wallet). Why Kayak continues to use these vendors is a mystery to me. The number for Rentcars doesn't work, and the email responses are all in Portuguese. No one picks up the phone at Mex and you can't leave a voicemail. I had to get a ride from the airport, and come back the next morning to rent from Alamo. I tried 4 other rental agencies they were either out of cars or were asking insane amounts of $$ for them. There was no one to help me, no number to call, no customer service from anyone in that chain, including Kayak. I landed at 6 pm, the time of my reservation, only to discover that the rental office was already closed. But it was my second choice, after my first choice - some no name rental agency called Mex, selected initially via Kayak, which routed me through - was a friggin disaster. Missed out on 3 hours of beach time with the family, but worth the savings for me to return the rental and go somewhere else. After I dropped off the car at Payless the next day(11 hours after picking it up) I ended up renting a car from Alamo for $37.75/ day. When I called back to clarify my bill the gentleman told me that everything looked right on their end, but that I could return the car, and they would reimburse me for the un used days. When I woke up the next morning I realized that I had paid over $100/ day for a car rental. I just needed to get the wife and kids to the hotel. At the time it didn't occur to me that something wasn't right. During my time there I witnessed this same thing happen to 3 other customers.
I signed because I needed a car to get the family to the hotel. By the time I was out of there it was late and I was exhausted. Then he suddenly found one, but it was a small size SUV instead of an economy car. Either way they get the money whether you show up or not.) The guy at the counter told me that they didn't have any more cars to rent. (Personally, I think that if you pay and reserve a car it should be there when you get there. By the time I got to the rental place they had sold my reserved car to someone else. All around awful.Ĭons: Our flight landed 3 hours late. And, the car’s display said it was overdue for service by over 40 days.
Within a few minutes of leaving Payless, there was an overwhelming stench of cigarette smoke that permeated the car and even my home garage once I got the car home. It’s been so long since I rented a car that wasn’t fresh and clean that it didn’t immediately occur to me that Payless was trying to cover a nasty odor. Even more disturbing, it had a strong perfume-ish scent. When I got to the car, it was a compact even thought I had ordered intermediate. There was a line of customers, so I gave in. I requested clarification from the Payless rep, but he just kept repeating the amount he said was owed in a manner clearly intended to beat me into submission.
When I picked up the car, I was charged about $105. My stated rate for two days was about $92. Pros: Drop off was easy, but no one inquired about my level of satisfaction so I did not have the opportunity to tell them that the car reeked of cigarettes and was overdue for maintenance (according to the maintenance required info on the display).Ĭons: Everything was terrible.
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